Case Study

B2B Networking Online

Their Problem

Chris Burn is the Founder of B2B Networking Online, as well as the Owner of CSRB Data Protection Specialists. B2B Networking Online originally started as a face-to-face meeting in Bristol. Because of the COVID-19 lockdown, Chris moved the networking online and opened the membership to B2B businesses outside Bristol, which enabled it to grow during 2020.

As his businesses were growing, Chris needed support in several key areas of his businesses. However, because Chris operates in the data protection and confidential document sector, he needed to feel 100% reassured about appointing the support that had all the necessary compliance and legal documentation in place pre-engagement.

Chris approached Smart Office Support and we quickly demonstrated to him during the initial meeting that we had data processing agreements, privacy notices and service level agreements in place, which underpinned the contract between B2B Networking Online and Smart Office Support.

Our Solution

Chris engaged our services to support him in managing the weekly activity of sending out invitations to B2B Networking Online Partners and Visitors, as well as following up each week with the visitors to gather feedback. We also provided social media support.

B2B Networking Online is now benefiting from operational efficiency, enhanced contact with their visitors, increased membership and peace of mind with regards to data protection.

Services provided:

Task Management
Email Management
Mailshots
Holiday & Sickness Cover
Content Creation
Scheduling

From the client:

It was a very easy decision to engage the services of Smart Office Support and we have not looked back. We are now benefiting from operational efficiency, improved diary management, enhanced direct contact with our clients and peace of mind with regards to data protection“.

Chris Burn, Director

Chris Burn - B2B Networking Online

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